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Company:     ELITechGroup
Job Title:       QA Director
Posted:          05-Sep-2017
Contact Name:         Lisa Leishman
Job Closing Date:    04-Nov-2017
General Summary:

The Director of Quality Assurance establishes, maintains, controls, and improves the Quality Management System (QMS) to comply with applicable standards and regulations.  The individual ensures consistent adherence to processes, procedures, and generation of necessary records to ensure the QMS is effective.

Essential Job Functions:
• Ensures the established QMS complies with all applicable quality, safety, environmental, product and other related standards and regulations.
• Constantly monitors worldwide changes and updates to standards, directives, norms, and regulations that may impact the QMS or the company’s ability to supply product throughout the world.
• Manages and continuously improves the QMS.
• Acts as the designated FDA Management Representative.
• Organizes management review meetings, proposes quality objectives, and monitors the effectiveness of the QMS.
• Coordinates internal quality audit activities and acts as Management Representative for external quality audits.
• Oversees the Complaint Handling process and, if necessary, manages response to adverse events.
• Oversees the Corrective and Preventive Actions processes.
• Supervises the Document Control Department, monitors the Change Control Process, manages and controls all records.
• Supervises the Quality Control Department to conduct incoming, in-process and final inspection of goods.
• Works with Engineering and Purchasing to qualify new suppliers and monitors existing suppliers.
• Conducts quality training for all new hires.  Regularly provides training to promote excellence and adherence to the QMS.
• Works with Engineering to provide support during the design development process.  Reviews and approves all validation protocols and reports.
• Assists with related special projects, as required.
Knowledge, Skills, & Abilities (KSAs):
To perform the job successfully, an individual should demonstrate the following competencies:
Communication – able to communicate clearly in written and oral format to a variety of audiences; represents the company with external parties in collaborative and negotiated relationships.
Detail Oriented – double-checks the accuracy of information and work product to provide accurate and consistent work; expresses concern that things be done right, thoroughly, or precisely; completes all work according to procedures and standards.
Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics.
Leadership – exhibits high ethical values and excellent leadership skills, along with a demonstrated ability to organize and direct major work activities and administrative operations; shows an ability to plan, organize and manage a large, complex and highly skilled department; possesses strong analytical, organizational, inter-personal and management skills.
Project Management - coordinates projects; communicates changes and progress; completes projects on time and budget.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Reasoning Ability - ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Education & Experience
• Bachelor's degree preferably in Science with minimum of 5 years related experience in a structured quality management role. Preferred experience in medical related field.
• Prior experience with manufacturing operations.
• Experience with Quality System Documentation and good documentation practices.
• Detailed knowledge of ISO 13485, ISO 14971, ISO 9001, 21 CFR 820, 93/42/EEC, 98/79/EC, and FDA UDI requirements.
Working Conditions
The noise level in the work environment is usually moderate.

Company:                Workfront
Job Position:           Director, QA
Posted:                     11-Aug-2017
Contact Name:         HR
Job Closing Date:    Not Available
General Summary:
As a member of the Engineering leadership team at Workfront, you will be responsible for leading, mentoring and growing Software Engineers, Quality Engineers, and building highly-effective Software Engineering teams within an Agile environment. Your primary goal will be to drive your teams to turn concept into reality and ensure consistent delivery of high-quality, scalable, innovative software to Workfront’s Cloud Platform that delights our customers and provides the fantastic experience expected in achieving their business objectives.
As Director of QA, you are the face of quality for Workfront’s SaaS software and platform. Your core focus is defining the strategy for quality within the Engineering organization and leading the team to achieve that vision. You will help ensure the business is successful in delivering high-quality, performant software to market consistently and efficiently. You will work closely with Engineering Teams and Product Management to drive the right behaviors on quality into our processes from the beginning. You will be responsible for Quality Engineering craftsmanship and best practices throughout the organization, drive improvements as necessary, and most importantly, grow and mentor other managers and engineers to be just as awesome as you are.
Essential Job Functions:
● Meet with your teams to ensure that their path for success is clear, and that we’re instilling and exhibiting the right behaviors to ensure consistent, high-quality delivery.
● Hold a brainstorming session to talk about the future of our product and the new features we’ll be building to blow the minds of knowledge workers all over the world.
● Set and communicate the vision for quality and performance of our products and then work with all members of our organization to execute and realize your vision.
● Work with others in Engineering Management to define the scope of automation and testing within our team-based environment to create and maintain the necessary artifacts to guarantee quality and drive positive outcomes with our software for customers.
● Ensure that quality in all aspects of engineering is an ingrained behavior throughout the organization, that our quality practices are not just technically sound but also backed up by the positive experiences our customers have in using our software every day.
● Lead discussions with your teams about emerging tools, technologies, and processes that may impact how our organization grows and evolves. Create proposals and gain buy-in to the creation and modification of our quality engineering practices to stay ahead of the curve.
● Mentor others in our organization (Engineers, QA, Product Management, etc.) to learn, grow and eventually take on much of your responsibility so you are free to take the next step in your career with Workfront.
● Have an awesome lunch with your team because we’re nailing it.
● At the end of a release, as the rest of the company is validating that, in fact, you and your teams are nailing it, take some time to do some research, train in a new technology or even play a game – em, we mean participate in a team building exercise – with your team.
Knowledge, Skills & Abilities:
● Have unique experience in building software test strategies, practices and QA teams for micro-service architectures, real-time or massively distributed systems, big data, analytics or AI, or public cloud/PaaS systems like AWS.
● Demonstrate excellent communication skills that effectively translates “the language of QA” to anyone in the organization, from engineers to sales people and the CEO.
● Convince us that you have successfully led measurable and, preferably, dramatic improvements in the quality engineering practices and execution within software teams and that you have the passion and drive to do it again.
● Show that you are a person who thinks beyond the obvious, focuses on the customer experience, not just the software, and has the ability to translate that thinking into actions and results with engineering teams.
● Provide details on how you successfully adapted to changes within an organization and not only steadied the ship but accelerated progress.
● Share stories about your leadership and how you got your teams to not only believe they could achieve more than they thought possible, but they actually did it.
Education & Experience:
● Bachelor’s degree in Computer Science, Computer Engineering (or equivalent) or equivalent experience.
● 10+ years in software engineering with 5+ years of recent experience leading a QA organization or multiple software engineering teams, preferably with knowledge of technologies/languages/tools in the Workfront stack (Java, React, AWS, Docker, etc.).
● Demonstrate an advanced knowledge of software engineering practices, craftsmanship, metrics, quality and testing procedures, process creation and enablement.
● Ability to communicate details about quality practices in software engineering in a way resonates and builds confidence with our customers and other departments in the business.
● Show your expertise in taking a team that is struggling, turning them around and making them a high-performing, powerhouse team.
● Significant experience defining, implementing and optimizing quality practices and processes to ensure teams release quality software and our customers agree that is the case.
● Established track record of success in leading in a growing organization, ability to spearheading or injecting yourself in necessary discussions to ensure you’re always in the loop and your teams always have what they need to be successful.
● Ability to adjust and adapt to changing situations in stride, communicating effectively to achieve buy-in and minimizing downstream effect on performance and morale.
● Show that you have the ability and desire to mentor others to improve their capabilities in all areas above.
Working Conditions:
Not Available