Registration
ASQ October Event
SPC with John Lee
Unlocking the Power of SPC for Real-World Problem Solving
Join us for an engaging presentation on how Statistical Process Control (SPC) can be used as a practical and powerful tool to identify, analyze, and solve process problems. While SPC is often associated with control charts and compliance, its true value lies in its ability to uncover hidden variation, pinpoint root causes, and drive sustainable improvements in both manufacturing and service environments.
This session will explore how SPC moves beyond theory into real-world application. You’ll learn how to interpret process behavior, differentiate between common and special causes of variation, and apply SPC tools to solve persistent challenges. Whether you’re new to SPC or looking to sharpen your skills, this presentation will offer actionable insights you can bring back to your organization to improve quality, reduce waste, and boost customer satisfaction.
John Lee
John Lee is the president of Alpha Quality Consulting and his online training company Alpha Training and Consulting. He is considered an expert on organizational transformation and how to create quality as an organization’s competitive advantage. John is the author of the Shingo award-winning book Rising Above It All on the art and science of organizational transformation. John lectures as an adjunct faculty member for many universities and colleges around the world and is also a guest lecturer at Park and Webster Universities.